GUESTCOM |
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Orlando
FL - March 30, 2009 - Guesctom
and the regional corporate
office
of Perkins Restaurants agree to a 2 restaurant test in Orlando to determine the
suitability for implementation in the 50 units under its management. This new
expansion comes off the successful trial in Stuart, Florida, where the staff and management
recognized that the Guestcom was providing benefits, but no systems were put in place to
track them. The new tests located in proximity to the corporate offices will be backed by
more about this test,
of Perkins Restaurants agree to a 2 restaurant test in Orlando to determine the
suitability for implementation in the 50 units under its management. This new
expansion comes off the successful trial in Stuart, Florida, where the staff and management
recognized that the Guestcom was providing benefits, but no systems were put in place to
track them. The new tests located in proximity to the corporate offices will be backed by
more about this test,
IN THE NEWS
systems
in place for over 1 year and has seen corporate guest complaints drop
to zero. The guests love it and the servers love it and it has shown in the results.
The owner admits that initially some of the staff were not favorable towards the system, " but
once they got used to it, they got it. And now they will vouch for the system." Six Southwest
out the door" says the General Manager of the Sarasota branch.out the door" says the General
Manager of the Sarasota branch.
to zero. The guests love it and the servers love it and it has shown in the results.
The owner admits that initially some of the staff were not favorable towards the system, " but
once they got used to it, they got it. And now they will vouch for the system." Six Southwest
out the door" says the General Manager of the Sarasota branch.out the door" says the General
Manager of the Sarasota branch.
Sarasota,
FL - January 13,2009 - The Longboat Key
Club & Resort the most The
Longboat prestigious resort on the Gulf coast of Florida has enhanced their Beach service
The guests loved having the system as an enhancement to what is already
considered one of the finest levels of service nationwide. Currently the Guestcoms are being
offered to their most exclusive customers that use the resorts private cabana amenity. There
has been discussion about expanding the use to other areas within the vast luxury resort.
Longboat prestigious resort on the Gulf coast of Florida has enhanced their Beach service
The guests loved having the system as an enhancement to what is already
considered one of the finest levels of service nationwide. Currently the Guestcoms are being
offered to their most exclusive customers that use the resorts private cabana amenity. There
has been discussion about expanding the use to other areas within the vast luxury resort.
h
ow
Chicago, IL
- May 19, 2008 - The NRA Show is the
largest restaurant
&
hotel showcase in the world. Despite there being over a thousand exhibit
Guestcom captured the attention of "Good Morning America" , Dish TV News,
You Tube TV and National Public Radio (NPR) who all featured the system. "Good Morning
America" was chosen of one of five products featured from the show as a product that
would change the face of the restaurant business in the near future.
hotel showcase in the world. Despite there being over a thousand exhibit
Guestcom captured the attention of "Good Morning America" , Dish TV News,
You Tube TV and National Public Radio (NPR) who all featured the system. "Good Morning
America" was chosen of one of five products featured from the show as a product that
would change the face of the restaurant business in the near future.
Hilton
resort in the chain The poolside service has been credited with
increased
sales and guest Hilton resort in the chain. The poolside service has been credited
with increased sales and guest compliments. The guests simply love the ease with which
they can get the attention of the servers. The Food and Beverage Manager was so pleased
that he has sent a letter to corporate recommending its use system wide.
sales and guest Hilton resort in the chain. The poolside service has been credited
with increased sales and guest compliments. The guests simply love the ease with which
they can get the attention of the servers. The Food and Beverage Manager was so pleased
that he has sent a letter to corporate recommending its use system wide.
Stuart
FL -November 19, 2008 - Guestcom
announced that a corporate
Perkins office with over 50 units under its management has begun testing the
system in their Stuart, Florida location. After 90 days in use, the staff and
management have shown enthusiasm for the system. One of the Managers stated simply "We
love it" and from a customer service stand point senior management seems to be in
agreement. Kalu Watanabe the President of Guestcom responded by saying " Its nice to hear
from the Senior level that the system is working well. People at the store level see its
effectiveness every day.
Perkins office with over 50 units under its management has begun testing the
system in their Stuart, Florida location. After 90 days in use, the staff and
management have shown enthusiasm for the system. One of the Managers stated simply "We
love it" and from a customer service stand point senior management seems to be in
agreement. Kalu Watanabe the President of Guestcom responded by saying " Its nice to hear
from the Senior level that the system is working well. People at the store level see its
effectiveness every day.
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| PROVIDING INNOVATIVE CUSTOMER
SERVICE SOLUTIONS |
Sarasota, Florida March 23,2009 -
Company provides innovative customer service solutions to the restaurant, retail
and hospitality industries. Guestcom had
an enthusiastic launch of its wireless server paging systems which allow the guests to call their servers, at the 2008 National Restaurant Associations Show
NRA in Chicago. After Good Morning America featured the systems in their segment “The Future of Eating Out”, several other media outlets soon followed,
making it clear that both the press and the public understood the significance of the concept. www.Guestcom.net
The company has announced that it will begin marketing its products to the general public beginning this spring and in preparation for the launch, has been
expanding their national network.
The product performed tremendously well in test environments and is currently under consideration by two international franchise chains for expanded use in
their restaurant operations. Several international hotel chains are also evaluating the systems for compatibility and expanded application in restaurant and
resort environments.
In addition to dramatically reducing customer complaints, managers and servers alike have reported an increase in teamwork. Increase in beverage sales
have also been noted in the 7% range and in resorts with beach or poolside service, the increases were even more pronounced.
Although these systems are still in its infancy here in the United States, in Japan leading manufacturers estimate that over 50,000 are in use nationwide, in
applications as diverse as manufacturing to assisted living homes despite the $5000 average price tag. Guestcom aggressively pursued a more efficient design
which resulted in the $1200 release price in the US market.
an enthusiastic launch of its wireless server paging systems which allow the guests to call their servers, at the 2008 National Restaurant Associations Show
NRA in Chicago. After Good Morning America featured the systems in their segment “The Future of Eating Out”, several other media outlets soon followed,
making it clear that both the press and the public understood the significance of the concept. www.Guestcom.net
The company has announced that it will begin marketing its products to the general public beginning this spring and in preparation for the launch, has been
expanding their national network.
The product performed tremendously well in test environments and is currently under consideration by two international franchise chains for expanded use in
their restaurant operations. Several international hotel chains are also evaluating the systems for compatibility and expanded application in restaurant and
resort environments.
In addition to dramatically reducing customer complaints, managers and servers alike have reported an increase in teamwork. Increase in beverage sales
have also been noted in the 7% range and in resorts with beach or poolside service, the increases were even more pronounced.
Although these systems are still in its infancy here in the United States, in Japan leading manufacturers estimate that over 50,000 are in use nationwide, in
applications as diverse as manufacturing to assisted living homes despite the $5000 average price tag. Guestcom aggressively pursued a more efficient design
which resulted in the $1200 release price in the US market.
